Customer service is essential for business. With the increase in technology, human interaction with customers is more important than ever. Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is one of the central factors in organizational success. Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organizations success. You will also take away some extraordinary customer service techniques you won’t find anywhere else. Individual courses ($145): Keys to Customer Service and Extraordinary Customer Service.