Continuing Education

Conflict Management

Course Detail

Conflict Management image


A recent study conducted by the American Management Association (AMA) revealed that the average manager spends more than 20 percent of their day engaged in or reacting to a conflict situation. This study also identified that out of twenty-five management skills, conflict management was the only one positively correlated to higher earnings and promotion.

Discover a workable conflict management model, discuss case studies in conflict management, and then take away successful conflict management strategies to apply in your workplace.

Course length:  One month

Number of hours:  24

Cost:  $245

Course start dates:  2/7/22, 4/4/22, 6/6/22, 9/6/22


You may also take this course as part of both the Workplace Conflict Solutions Certificate and the Workplace Communication Certificate programs.