Continuing Education

Keys to Customer Service

Course Detail

Keys to Customer Service image

Customer service is now essential for business and all work organizations.  With the increase of technology, human interaction with customers becomes all the more important.  Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success.

Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization’s success. You will also take away some extraordinary customer service techniques you won’t find anywhere else.

Course length:  One month
Number of hours:  16
Cost:  $145
Course start dates:
 6/7/2021, 9/7/2021


You may also take this course as part of the Customer Service Certificate.